How To File A Complaint
RCASLPNB is committed to protecting public safety by ensuring that our registrants meet registration requirements, maintain continuing competency, and practice according to accepted standards. It is unlawful to practice audiology or speech-language pathology in New Brunswick without being registered with RCASLPNB.
Check our Find a Professional link to verify that an audiologist or speech-language pathologist is a registered registrant in good standing with RCASLPNB. If you do not find the name you are searching for, please contact RCASLPNB at 1-866-455-9642 or info@rcaslpnb.ca.
If you have concerns about the care received from an audiologist or a speech-language pathologist in New Brunswick, you may file a complaint with RCASLPNB. Once a written complaint has been received, RCASLPNB will contact you to gather further information.
Complaints may be submitted by:
- a patient/client or a member of their family
- a registrant or former registrant of RCASLPNB
- another health care professional
- an employer, and/or
- a member of the public
The complaint must:
- be received in writing by RCASLPNB
- be signed
- include the name and contact information of the person making the complaint
- contain the name of the person against whom the complaint is being made, and
- include a brief summary of the complaint/concerns
A formal complaint must be submitted in writing. To file a formal complaint complete the form provided below.
Please contact RCASLPNB if you require further information about the complaint process.